Return and Refund Policy
Return and Refund Policy
Contact me within: 10 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations because custom items often go into production right away, but please contact me if you have any problems with your order.
The following items can't be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- T-shirts
- Wall Prints
- Decals that are destroyed or damaged due to application issues will not be refunded.
Returns and exchange details
Please contact us for returns. We accept returns on unused/unopened items that don't fall within the restrictions above within 30 days of receipt of item. All items will be assessed a 15--30% restocking fee (depending on the circumstances) of the original purchase price. Returns & exchanges must be postmarked within 30 business days of receipt of the item. We recommend that buyers purchase tracking on your return shipments. Unfortunately, return shipping charges are the buyer's responsibiliy unless an item is being returned due to our mistake.
**If an item is being returned and/or exchanged due to our mistake, we do waive the restocking fee and cover shipping.**
**if there happen to be customs charges for International shipments, these are the responsibility of the customer.
We highly encourage ordering sample color swatches and/or sample application decals to test the colors and vinyl in the space you plan to use the decals. After purchasing a decal, please do not hesitate to contact us, as we will do everything in our power to work with you to solve any issues that might arise.
We highly encourage ordering sample color swatches and/or sample application decals to test the colors and vinyl in the space you plan to use the decals. After purchasing a decal, please do not hesitate to contact us, as we will do everything in our power to work with you to solve any issues that might arise.